Your Best Clients Are Overdue.
Nobody Followed Up.
MedSpas grow on reputation and repeat visits. Most have neither working at scale. Vivify builds the reactivation sequences, AI intake, and new client pipeline that keeps your treatment rooms full without adding front desk staff.
Three Revenue Gaps Every MedSpa Shares. All Fixable.
The treatments are excellent. The team is trained. The calendar isn’t where it should be. Here’s why.
Past Clients Who Haven’t Come Back
You have hundreds of clients who loved their last treatment and haven’t returned in 6 months. No one has reached out. They’re not gone. They’re just not thinking about you yet.
New Client Acquisition Is Word of Mouth and Hope
Instagram and Google bring in some inquiries. But there’s no outbound system for corporate wellness accounts, employer partnerships, or high-value referral networks.
Front Desk Managing Tasks AI Should Own
Booking, rescheduling, pricing questions, aftercare instructions. Your team is handling logistics when they should be focused on client experience. AI handles the routine. Your people handle the relationship.
How We Work in MedSpas
Most MedSpas start with one track and add the second within six months. Both deliver on their own. The reactivation revenue alone typically pays for the engagement.
Turn past clients into recurring revenue. Add a new client pipeline.
Client reactivation, corporate wellness outreach, Google review recovery, and a referral system that turns your best clients into your best salespeople.
- Client reactivation sequences for lapsed clients
- Corporate wellness and employer outreach system
- Referral amplification with trackable touchpoints
- Google review recovery and reputation management
- New client outbound for high-value service lines
Answer inquiries at 11 PM. Follow up before the client remembers to cancel.
24/7 AI booking intake, automated appointment reminders, post-treatment follow-up sequences, and loyalty program automation. Compliant with your platform stack.
- 24/7 AI intake for booking and pricing inquiries
- Automated appointment reminders and no-show recovery
- Post-treatment follow-up and review request sequences
- Loyalty sequence automation for repeat visits
- Mindbody, Jane App, and ActiveCampaign integrations
Six Deliverables. A Calendar That Fills Itself.
Everything Vivify builds integrates with the platforms you already run. No ripping out Mindbody or Jane App. Built for the way MedSpas actually operate.
Client Reactivation Sequences
Multi-touch campaigns that bring lapsed clients back in. Timed, relevant, and personalized by treatment history. The fastest revenue a MedSpa can generate.
24/7 AI Intake
Capture booking inquiries and pricing questions at any hour. Qualified, routed, and confirmed before your front desk arrives in the morning.
Corporate Wellness Outreach
Structured outreach to HR departments and employer benefit coordinators. Turn one corporate account into 20 employee clients on a consistent monthly cadence.
Google Review Recovery
Your clients are happy. Most never leave a review because the ask happens at the wrong moment. We build the post-treatment sequence that changes that ratio.
Appointment Reminder Sequences
Multi-touch SMS and email reminders that reduce no-shows before they happen and recover cancellations before the slot goes empty.
Loyalty and Membership Automation
Automated sequences that move one-time clients to monthly memberships. Triggered by visit count, treatment type, and time since last visit.
Three Steps to a Full Calendar.
Most clients have a first deliverable within five business days. Here’s how we get there.
Discovery Call
30 minutes. We look at your current client base, your booking flow, and where the revenue is leaking. You leave with a diagnosis, not a pitch.
Blueprint
We build the full plan: which track, which platform integrations, which reactivation approach. Fixed price. No surprises.
Build and Hand Off
Our partner network executes the build. Vivify runs the quality check. You get the system plus the training so your team runs it without us.
Ready to Stop Leaving Repeat Business on the Table?
30 minutes. No pitch. We look at your client base and booking flow and tell you exactly where the revenue is hiding.