Sales and marketing are both essential to a business, and one is not more important than the other. Though the two departments are known to have some disagreements, combining and aligning sales and marketing is a fundamental part in optimizing the sales process.
We all know the importance of a supportive workplace. When dedicated employees feel heard and fulfilled at work, they perform well. But feeling heard at work is more than receiving a pat on the shoulder. Providing unlimited access to the best, state of the art tools, resources, and ideas is the best way you can tell your people, “We are here to support you.”
And this doesn’t only apply to salespeople. Customer-facing employees may not necessarily be “salespeople,” but every person in your company is connected to sales, directly or indirectly. Giving your customer-facing employees the preparation they need to engage your prospects in meaningful ways is a significant and powerful way to help your employees and your sales. The more you can engage your own employees, the more they will contribute to engage your prospects.
When you combine an innovative sales culture with a supportive, resourceful work environment, your employees, regardless of what department they may be in, will go above and beyond their potential with determination and dedication.
When you learn and understand the journey of your clients and partners, you gain the power to edit your sales process to free it up of any obstacles and resistance. So, by the time your prospects are introduced to your salespeople, they will be able to complete the buying process successfully, seamlessly, and streamlined.